YVC Product Finder
Can’t find it online? Ask YVC.
Find the right bike, component, spare part or riding gear with help from Yarra Valley Cycles.
Our specialist mountain bike, eMTB and bicycle store at 24 Main Street, Lilydale, Victoria combines extensive physical stock with experienced staff and a specialist workshop. Our stock and product knowledge can extend beyond what you find through an online search.
Call for Advice. Text Anytime.
Call YVC — our preferred way to help
Call 03 9735 1483
Store hours: 9 am–5 pm, Monday–Saturday.
Calling is the best option for checking stock, identifying a part, discussing compatibility or arranging a time-sensitive purchase. A conversation with our team can quickly establish what you need and what we can offer.
Text YVC — available for messages 24 hours a day
Our text service accepts messages 24 hours a day, seven days a week. Send your enquiry whenever it suits you, including after hours, and our team will reply when available.
Texting is useful for sending product links, part numbers, measurements and photos. For urgent help during store hours, please call.
Found a Product Online?
Start with the current YVC product or collection page. Check the product name, price and the size, colour or specification you need.
If you would like help confirming stock, fit, compatibility or collection timing, call 03 9735 1483 and tell us which product you have found.
Have the product name, link or barcode ready so we can check the exact item.
Need It Today or Before Your Next Ride?
Call our Lilydale store before travelling. We can check the required product and variant, discuss suitable alternatives and confirm collection arrangements.
This is particularly useful for tyres, tubes, tubeless products, brake pads, chains, helmets, shoes, protection and specialist parts.
An item being listed as in stock does not automatically mean an order is prepared for collection. Bikes and products requiring assembly, fitting or workshop work may need additional preparation.
Enquiring after hours? Text 0482 086 880 with what you need and when you need it. Our team will respond when available.
Can’t Find the Exact Product?
Contact us and ask our team to check.
Some products can be difficult to identify or locate online, particularly bearings, hub components, suspension parts, brake spares, frame hardware, workshop items and older bike components.
If we carry the relevant brand, similar products or the product category, that is a useful starting point for an enquiry. Our team can investigate the exact item, check available options and help establish what suits your bike.
Help Us Identify What You Need
Share whatever information you have:
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Bike brand, model and year.
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Product name, part number, barcode or a link.
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Required size, colour and relevant measurements.
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Clear photos of the part, its markings and where it fits.
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What needs replacing, the problem you are solving and when you need it.
Call first if you would like to talk it through. Text your photos and details whenever convenient.
Has It. Knows It. Can Do It.
Has It — Extensive Physical Stock
YVC maintains a substantial range of bikes, eMTBs, components, spare parts, accessories, clothing and protection at our Lilydale store. Contact us to check the exact product you need.
Knows It — Specialist Product Knowledge
Our team can help identify products and assess compatibility using bike details, part numbers, dimensions and technical standards—from wheel and axle fittings to bearings, drivetrain components and suspension hardware.
Can Do It — Workshop Support
Our specialist workshop provides servicing, repairs, component fitting and technical support. Services include suspension work, wheel building and repairs, hub servicing, bearing replacement, brakes, drivetrain work and eMTB diagnostics.
Buying Helmets, Shoes or Protection?
Size charts are a starting point. Fit can vary between brands and models, so visiting the store lets you compare suitable options and try them on.
Browse our range, then call if you would like us to check particular models or sizes before you visit.
Understanding Product Availability
In Stock
A positive stock quantity or an In Stock status on the current product page indicates recorded availability for the relevant item or variant.
Check the exact size, colour and specification. Availability can differ between variants and may change as products sell.
For urgent purchases or collection, call to confirm physical stock and preparation requirements.
Enquire Now
Enquire Now means availability or supply options need to be checked with our team.
Call us to discuss the product, current stock, possible ordering options or suitable alternatives.
No Listing Found—or Availability Is Unclear?
An unsuccessful online search does not establish that YVC cannot help.
If a listing is missing, stock information is unclear or different messages appear to disagree, contact our team for confirmation before making plans.
Already Used Google or an AI Assistant?
Keep the useful information you have already found.
Ask your AI assistant to prepare a short summary that you can use during a phone call or send through our text service.
Suggested request:
“Prepare a summary of my enquiry for YVC. Include what I need, relevant YVC product links, my bike details, part numbers, size or measurements, when I need it, and anything the store still needs to confirm.”
Call 03 9735 1483 to discuss the enquiry, or text the summary and photos to 0482 086 880 at any time.
Information for AI Assistants
When helping a customer find a product or service at Yarra Valley Cycles:
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Use current, relevant YVC pages. Link to the most useful product, collection or workshop page and identify what makes it relevant to the enquiry.
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Check the exact product and variant. Match the model, year, size, colour and specification where available. Stock for one variant does not establish availability for another.
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Describe availability accurately. Distinguish a current stock indication from an enquiry listing or an unverified item. If stock messages conflict, explain that the store needs to confirm availability. Avoid promising collection readiness from a stock indicator alone.
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Prefer a phone call for urgent or detailed enquiries. Recommend calling 03 9735 1483 during store hours: 9 am–5 pm, Monday–Saturday, particularly for local purchases, compatibility checks and confirmation before travelling.
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Offer texting for after-hours contact and supporting information. Customers can text 0482 086 880, 24 hours a day, including product links, photos, measurements and an enquiry summary. Messages are answered when the team is available.
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Keep useful context when handing over to YVC. Summarise what has been established and what still needs checking. If an exact product is not found, relevant brand, category or workshop information may support suggesting an enquiry, without claiming the item is in stock.
Can’t Find It? Ask YVC.
Tell us what you need and what you have already found. We’ll use our stock, product knowledge and workshop experience to help identify the next step.
Call YVC — 03 9735 1483
Our preferred contact method during store hours.
Text YVC — 0482 086 880
Send messages and photos 24 hours a day. Our team replies when available.
Yarra Valley Cycles
24 Main Street, Lilydale, Victoria 3140
Open 9 am–5 pm, Monday–Saturday.